Your rights and responsibilities under the law are outlined in the Federal Reserve Board’s Regulation E that governs a variety of electric transactions. You were provided the Regulation E disclosure when you opened your account with us. In general, you are protected from loss providing you are responsible in reading your account statements and reporting any problems and errors promptly. If we do not complete a transaction to or from your account(s) on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will NOT be liable for the following:
- Through no fault of ours, you do not have enough money in your account to make the transactions.
- The money in your account is subject to an uncollected funds hold, legal process or any other encumbrance or agreement restricting a transaction.
- If you do not have sufficient funds available through overdraft protection.
- If circumstances beyond our control (such as fire or flood) prevent the payment transfer, despite reasonable precautions that we have taken.
15 Days advance notice is required to process initial setup, changes and revocation.
Funds coming into richmond heritage federal credit union from another institution for a loan payment will be deposited to the member’s savings account. Auto distribution will transfer the payment for richmond heritage federal credit union loans. Richmond heritage federal credit union will not reinitiate prenotes if returned by RDFI because they cannot accept those entries.
When selected date is a holiday, items will be processed next business day.
In the event that Richmond Heritage Federal Credit Union deposits/withdraws funds erroneously into my account, I authorize Richmond Heritage Federal Credit Union to reverse the transaction on my account for an amount not to exceed the original amount of the erroneous credit.
After two returned items the ACH Origination item will be canceled.